Terms of Service

Sellers. To list a vehicle you must be its registered owner (or be authorised in writing to sell it) and upload the required photos, the vehicle's registration (NaTIS) document and your ID. We review every listing and may decline any listing at our discretion. Your ID and NaTIS document are used only to verify ownership and are never shown publicly. Once approved, the vehicle must be available for viewing at the address you provide from approval until 24 hours before bidding closes. Bidding opens at 09:00 the day after approval and runs for 48 hours. You set a starting bid and a private reserve price; if bidding does not reach the reserve, the auction restarts at 09:00 the next day for another 48 hours (bidders' deposits carry over) until it sells or the listing is withdrawn. If it is sold, we pay you the winning bid less a 5% commission into the bank account you provide, once the buyer has paid in full and confirmed they have received the vehicle. The vehicle must be handed over in the condition shown in your listing.

Bidders. To bid on a vehicle you must pay a refundable deposit of R2 000 for that auction. If you bid and do not win, your full deposit is refunded. If you pay a deposit but do not place any bid, R1 000 is refunded and R1 000 is retained as an administration fee. If the reserve price is not met, all deposits are refunded in full. Refunds are paid by EFT within 7 days after the auction closes. A bid is a binding offer to buy the vehicle at that price. Each bid must beat the current bid by a multiple of R100 (the standard one-tap raise is R1 000), and a bid placed with 30 seconds or less remaining adds 2 minutes to the closing time.

Winning bidders. Your deposit is put towards the purchase price. You must pay the balance by EFT to AutoHub Africa (Pty) Ltd within 48 hours of the auction closing. If you do not, the sale is cancelled, your deposit is forfeited, and the vehicle may be offered to the next-highest bidder. You collect the vehicle from the seller once your payment has cleared. Vehicles are sold as viewed — you are responsible for inspecting the vehicle during the viewing period. We facilitate the sale between seller and buyer and are not the owner of the vehicle; change of ownership registration is the responsibility of the buyer and seller.

What we do. AutoHub Africa does not provide roadside assistance itself. We connect drivers with independent roadside assistance providers (tow truck operators and other helpers) who register with us. The provider, not AutoHub Africa (Pty) Ltd, performs the service and is responsible for it, including any damage, delay or loss arising from it.

Drivers. To send a request you pay us a request fee of R100, which is non-refundable once a provider accepts your request. The provider's price for the job (shown before you request) is agreed between you and the provider and paid to them directly. For towing, the price is the provider's minimum fee plus their rate for each km beyond the distance it covers; the distance shown is an estimate and the final distance travelled may differ. For fuel delivery you also pay for the fuel at pump price. If the provider you choose does not accept within 5 minutes, you may choose another provider at no extra cost. If no provider accepts, or you cancel before one accepts, your request fee is refunded by EFT within 7 days. We only show providers who are available within 5 km of the location your phone shares, and we cannot guarantee that a provider will be available or arrive within a particular time.

Providers. Registration is free. You must provide true identity and company details and genuine proof of the vehicles you use, and keep your vehicles roadworthy, licensed and, where the law requires it, insured. You set your own prices and must honour the price shown to the driver when they requested you. We may verify, decline, suspend or remove any provider at our discretion, including after poor ratings or complaints. You are an independent provider, not an employee or agent of AutoHub Africa (Pty) Ltd.